You can contact Looxz by sending an email to our Customer Care team. We will answer your questions as soon as possible.
When is Looxz available?
Our Customer Care team is available on weekdays from 08:30 to 17:00.
How are your shoes made?
Our orthopedic shoes are entirely handmade by a team of specialized staff in our production facilities. Each shoe is custom-made and carefully inspected before delivery.
What are the benefits of Looxz?
We offer high-quality, handmade orthopedic shoes and personalized service for individuals. Thanks to our expertise, we can guide you in choosing the right shoe, fully tailored to your needs.
Can I order shoes online?
No, Looxz sells its shoes exclusively through affiliated organizations. Find an organization near you.
How can I request a catalog?
If you want to receive the Looxz catalog, go to an affiliated organization and request the catalog.
Can I access the catalog anytime, anywhere?
The catalog is available in digital or physical form. Digital versions can be viewed on your phone, tablet, or computer, while physical catalogs are provided via affiliated organizations.
What if I need help choosing the right shoe?
Go to an affiliated organization near you. They will gladly assist you personally in choosing the right shoe, including size advice and information about possible adjustments. View affiliated organizations here.
